Make a Health Facility Complaint
Complaints concerning nursing homes, personal care homes, or other health and care facility that we license.
You may file a complaint on-line or by phone against a facility or program licensed by MSDH if you believe you received poor quality care.
Certain complaints are handled better by other agencies. If your problem concerns a mistreatment of an adult outside of a care facility, financial fraud, Medicaid or Medicare, a physician, nurse or medical clinic, please see our list of other agencies to contact.
If you would prefer to make a complaint by phone, call 800-227-7308 weekdays between 8 a.m. and 5 p.m.
Please include as much information as possible on the form below. The response and timing of any investigation by Mississippi State Department of Health (MSDH) will be based upon the information you provide.
If you wish to remain completely anonymous do not complete the section "Who Is Filing This Complaint?". You may choose to remain completely anonymous. If you do, however, MSDH will not be able to contact you to obtain additional information or notify you of the results of the investigation.
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